Returns & Exchanges

At Organature, we want you to feel completely comfortable with your organic home essentials, which is why we offer a 30-day return window for most items. If you are not satisfied with your purchase, we are here to help you find the perfect eco-friendly replacement or process a refund.

Return Process

• 1.
  Initiate Your Return

  Log into your account or visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the items in their original organic cotton packaging and shipping box, ensuring all tags and labels remain attached.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.